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customer retention

Keep Your Small Business Customers Coming Back

July 18, 2018 //  by Rhonda Abrams

When it comes to your small business customers, are you afraid of commitment? Are you constantly seeking a new client to excite you? Is hanging out with your old customers turning you off? Many entrepreneurs build companies based around having a continual flow of new, one-time clients. Many types of businesses provide services a customer …

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Make customers love your small business

Four Keys to Make Customers Fall in Love with Your Small Business

February 6, 2015 //  by Rhonda Abrams

Valentine’s Day is just around the corner—and it’s time to show the most important person in your small business some love—your customers. Sure your relationship was exciting at first. You were thrilled to see that new someone. You went the extra mile in service, gave them sign-up bonuses and introductory offers. But after a while, …

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