In today’s world, a small business needs to stand out. To survive, you need loyal, even fanatic, customers. It’s tough to compete on price, or even convenience, so what’s going to make a difference? Delight and surprise your customers. Customers today spread the word about businesses. When they’re unhappy, they quickly blast you on social …
Four Keys to Make Customers Fall in Love with Your Small Business
Valentine’s Day is just around the corner—and it’s time to show the most important person in your small business some love—your customers. Sure your relationship was exciting at first. You were thrilled to see that new someone. You went the extra mile in service, gave them sign-up bonuses and introductory offers. But after a while, …
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