It’s nearly Valentine’s Day—so it’s time to show your small business customers some love. In today’s #MeToo and #TimesUp climate, that doesn’t mean doing anything your grandmother would be ashamed of you for. And it doesn’t (necessarily) mean sending customers a box of chocolates or Valentine’s Day cards. No, it means insuring your customers know …
8 Not-So-Sexy Tasks for Small Business
You love your small business, right? Your friends envy you. After all, every day, you get to do something you love, work with people you’ve chosen, set your own hours. It’s paradise, correct? C’mon, you and I both know the truth—running a small business also means dealing with a whole bunch of not-so-sexy stuff. Here’s …
What Main Street Can Learn from Wall Street
If you think your small business should only be focused on profits, think again. The world is changing: customers, employees, communities increasingly expect companies to serve a social good, not just make money. It’s time to start thinking not of just one bottom line, but of a “triple bottom line.” Perhaps no better proof of …
Don’t Nickel-and-Dime Your Small Business Customers
When I started my first small business, my lawyer gave me some memorable advice. “Rhonda,” he counseled, “I’ve never had a client dispute a bill for professional services. People willingly pay thousands of dollars in hourly fees without complaint, but if I bill them $2 in mailing charges, they’ll get upset. It’s small items that …
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7 Can’t-Miss Rules for Small Biz Growth
Ask virtually any small business owner what they want for their company, and the answer is likely to be “more customers, more money, more business.” In other words, they want their business to grow. But how do you get your small business to grow? Like many small business owners, in the beginning of my own …
7 Small Business Resolutions for 2018
It’s that time of year again: time for new year’s resolutions. Personal resolutions can be tough to keep—lose those pounds or quit smoking—but small business new year’s resolutions can be a whole lot easier and bring you greater satisfaction and success by year’s end. Seven resolutions to help you succeed in 2018: 1. Find—and speak …
Do These 3 Things in Your Small Biz Before Year End
In your small business, it’s almost time for you to tear the December 2017 page of your calendar off the wall. Before you do, there are three last-minute, year-end steps you can take to improve your small business bottom line for 2017. For advice on year-end financial tips, I turned to three of the leading …
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12 Absurdly Easy Ways to Make More Money
Want to make more money in your small business? Who doesn’t? Usually, when small business owners think of ways to make more money, they consider things that are pretty tough, like developing new products or services, opening new locations, or adding an eighth day of the week so they can work 24/8 instead of just …
Fight Flu Season with Wellness-Enhancing Tips for your Office
Cold and flu season has arrived. And your small business workplace may be the breeding ground for all those germs. For a small business, having a healthy workforce is especially critical. With fewer workers, when even one person is out sick, it’s tough to handle the workload. And healthy workers are more productive. According to …
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